How can we help?

Enter any U.S. property address on our homepage and check the live Buildability™ Score free — no signup required. Create an account and you get 3 free credits, each good for a full Buildability™ Report generated in under 20 seconds from 5 federal agencies queried live.

No. Buildability™ runs on Geo credits — one-time purchases that never expire. One credit buys one full Buildability™ Report or one deliverable, at $29 per credit down to $6 at volume. Geo chat, the live Score, and the scenario sandbox are free forever. Teams can add Pro for $399/month for a shared workspace and credit pool.

Just a property address. Our system automatically identifies the parcel, queries 5 federal agencies live (Census, FEMA, USGS, EPA, USDA) plus county records, and generates a comprehensive Buildability™ Report.

Yes — your first 3 reports are free when you create an account. Enter any address on the homepage to see the full preview including your Buildability™ Score, zoning data, and risk flags.

Go to Settings → Billing in your dashboard and click "Update Payment Method." You can add or remove credit cards at any time.

Credits are one-time purchases with nothing to cancel — they never expire. If you subscribed to Pro ($399/month, month-to-month), cancel anytime from Settings → Billing; access continues until the end of your current billing period. No cancellation fees.

New subscriptions have a 14-day money-back guarantee. One-time report purchases are non-refundable after generation; other one-time purchase refund requests are reviewed case by case within 7 days. Email team@buildability.us with your account details and request.

Yes — Geo credits never expire. The 50 credits included with Pro each month roll into your regular balance at the best rate and never expire either. Use them whenever you're ready.

We query 5 federal agencies live — FEMA (flood), USGS (seismic/elevation), EPA (radon/environmental), Census (geocoding/demographics), and USDA (soil) — plus OpenStreetMap (utilities), Regrid (parcels), RentCast (valuations/comps), and Zoneomics (zoning). All reasoning runs on Anthropic's Claude — Opus 4.7 for due-diligence, Sonnet 4.6 as the default tier, Haiku 4.5 for fast lookups. A complexity router picks the cheapest tier that can answer correctly.

We source directly from official government APIs and commercial data providers. Each data point shows a confidence badge (Verified, Estimated, or Limited Data) so you know exactly how reliable each finding is. Always verify critical information with local authorities before making final decisions.

Under 20 seconds. We query all data sources in parallel — you can watch the progress as each source returns data.

Yes. All paid reports include a professional PDF export that you can share with lenders, partners, contractors, or city planning departments.

Government sources update quarterly or as surveys complete. Commercial data (comps, rentals) updates weekly to monthly. We always pull the most current data available at the time of report generation.

Yes. Cities, counties, and companies can run Buildability™ under their own brand — your logo, your domain, your users’ experience — including the embeddable widget and custom data integrations. Contact team@buildability.us to scope a deployment.

First, verify the address is correct and includes city + state. If the issue persists, email team@buildability.us with the address, error message, and your browser. We typically respond within a few hours.

Chrome, Firefox, Safari, and Edge (latest 2 versions). The platform is fully responsive and works on mobile browsers as well.

The web app is fully responsive and installable as a PWA (Progressive Web App) on iOS and Android. Add it to your home screen from your browser for an app-like experience.

Email team@buildability.us with a description, steps to reproduce, and screenshots if possible. We respond within 24 hours.

Yes. We use 256-bit SSL encryption for all data transmission. Your searches and reports are private and never shared with third parties. We are CCPA compliant and follow GDPR data handling practices.

Only you. We never share your search history, saved properties, or reports with anyone. Team members you explicitly invite can access shared properties if you enable collaboration.

Yes. Go to Settings → Account → Delete Account. Your account and user-owned data are removed immediately and irreversibly, except records we must retain for legal, tax, fraud-prevention, or financial-compliance purposes.